Contact US

Whatsapp: +86 18565731739

1. all items are good quality, good service, and the lowest price on Ebay and Amazon (all items are directly from the factory, we are confident to control the quality and cost)
2. all items 100% the same with picture.
3. If you are not satisfied with purchase, resend or refund all no problem, please feel free to contact us.
4. any problem, feel free to contact us, we will reply within 8 working hours.
5. we have a good positive feedback on ebay.com , if you like, you can purchase our products in our EBAY store too.

Q & A

1. How height and weight can a mascot costume be worn?
normal is one size, adults 160-185CM, can wear within 200 pounds, other sizes need to be customized.

2. How long is the shipping time?
when you pay for the item, please cirfirm the post address 100% the same with paypal address, mascot will be send within 5 working days, minifigures and Transformers will be send within 3 working days.
mascot free shipping about 15-35 working days delivery.
Minifigures and Transformers in US,UK,AU,DE,about 5-10 working days delvery, other country about 15-35 working days delivery.

3. Can Mascot customize the QR code or corporate logo?
Yes, but you need to increase the cost, please contact customer service.

4. Is it easy to walk with a Mascot hood on?
We have upgraded the mascot, increased the hidden openings, and improved the line of sight.

5. Will it be hot to wear mascot costume in summer?
You can purchase a cooling fan (head cooling) and a cooling vest (body cooling) from our site.

6. Can I purchase more than one to save on shipping cost?
No, one item is one package. If you buy two items, you will have two packages, and the shipping cost is twice as expensive.